LIVE DOCS

Your eCommerce Account Requires Critical Upgrades

What's Happening?

Between October 10th - 18th:

This comes as part of Live Payment’s transition to becoming our own acquirer entity, as we upgrade our systems to better support our customers.

What do I need to do?

1. Book a time to upgrade your account

2. On the day, simply join the call with our Customer Support team

You will use this guide on the day to configure the your new account and plugin. However, the process will go as follows:

  1. Deactivate your current plugin V1.0.5
  2. Install the new plugin V2.0.0
  3. Wait 30-40 minutes
  4. Configure the new plugin with your new account details

We apologise for any inconvenience and we appreciate your patience and understanding. If you have any questions, or you’d like to request a different time slot, please send an email to help@livepayments.com.

MyWeb Portal

User Guide

Welcome to the Live Payments Business Management Portal. This guide provides you with detailed information on how to efficiently manage your payments and transactions using our comprehensive platform.

Getting Started

Accessing the Portal:

  • Navigate to the Live Payments website.
  • Log in using your business credentials to access the dashboard.

Key Features

Unified Payment Management:

  • The portal offers a centralized platform for managing various payment methods, including credit cards, mobile payments, and online transactions.
  • Access transaction data in real-time, enabling quick decision-making.
  • Access virtual terminal enabling you to take payments online.
Updated last:
December 18, 2023
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How do I access MyWeb?
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Where can I view my monthly statement?
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How to Reset Myweb Password
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