LIVE DOCS

Your eCommerce Account Requires Critical Upgrades

What's Happening?

Between October 10th - 18th:

This comes as part of Live Payment’s transition to becoming our own acquirer entity, as we upgrade our systems to better support our customers.

What do I need to do?

1. Book a time to upgrade your account

2. On the day, simply join the call with our Customer Support team

You will use this guide on the day to configure the your new account and plugin. However, the process will go as follows:

  1. Deactivate your current plugin V1.0.5
  2. Install the new plugin V2.0.0
  3. Wait 30-40 minutes
  4. Configure the new plugin with your new account details

We apologise for any inconvenience and we appreciate your patience and understanding. If you have any questions, or you’d like to request a different time slot, please send an email to help@livepayments.com.

Virtual Terminal

Your New Virtual Terminal


Live Payments is excited to announce the relaunch of our Virtual Terminal within our new and improved merchant portal. Offering a modern and mobile-friendly interface, you are now able to access your terminal and manage all your transactions and settings in one place. On top of offering a modern look and feel, the new portal is faster, more robust and offers improved reporting features so that you can run your business better.

Updated last:
December 18, 2023
Integrations

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