Nestled in the vibrant suburbs of Seddon and Yarraville, Melbourne’s Advieh has been serving its community for a decade. Known for its delicious Middle Eastern-inspired vegan and vegetarian menu, the restaurant quickly became a local favourite. As word spread, so did the demand, and soon Advieh was processing more transactions than ever before.
In April 2018, Director Gene Kapaufs made a decision that would benefit the business in more ways than one he joined Live Payments Black, turning everyday transactions into valuable Qantas Points and unlocking new growth opportunities for the restaurant.
When Gene and his team opened Advieh, they aimed to bring the rich, vibrant flavours of the Middle East to Melbourne, blending them with fresh, local ingredients. Both venues offer a unique vibe, combining colourful food displays with rustic decor that draws in the local community.
But as the business grew, Gene knew there was an opportunity to do more than just serve amazing food. He needed a solution that would streamline transactions while giving something back to the business. That’s when Live Payments Black caught his eye.
“I came across Live Payments online and made an enquiry through Facebook,” Gene recalls. “When I found out we could earn Qantas Points on every transaction, it made total sense to switch. We were processing transactions daily, so why not get rewarded for it?”
One of the standout benefits for Gene has been the personalised support provided by Live Payments. From day one, Advieh has had the guidance of their dedicated relationship manager, James.
“All of our dealings with James have been fantastic,” Gene shares. “It’s been a huge benefit to have someone who understands our business goals and offers ongoing support.”
This single point of contact has made a big difference in how Advieh manages its payments. With Live Payments, Gene knows he can always rely on a seamless process and a team that understands what his business needs to succeed.
With two successful locations already thriving, Advieh is ready to take its next step opening a third venue at Altona Beach in Melbourne’s west. Gene sees Live Payments as a key partner in this growth.
“The Qantas Points we’ve earned through Live Payments have given us travel flexibility,” says Gene. “We’ve been able to travel more for business, gaining insights into the hospitality industry nationwide, and it’s helped us grow.”
Whether it’s a trip to explore new culinary trends or meeting suppliers, the rewards from Live Payments Black have directly supported the business’s expansion efforts. Gene is confident that their third location will also use Live Payments Black, continuing to earn valuable points on every transaction.
For Advieh, the switch to Live Payments Black wasn’t just about payments it was about maximising the benefits that come with it. Here’s why Gene and his team made the switch:
At Live Payments, we’re committed to helping businesses like Advieh grow and thrive. Whether you’re just starting or expanding, we have the tools and support to help you streamline transactions while earning rewards that benefit your business.
If you’re ready to take your business to the next level like Advieh, get in touch with us today.
For Advieh, Live Payments Black has been more than just a payment solution it’s been a way to grow their business while earning rewards. By partnering with Live Payments, you too can streamline your transactions and unlock the potential for growth. Let’s talk about how we can support your business on its journey.