Exclusive Benefits for Live Payments Black Members

As a Live Payments Black member, you already know that every transaction with your device earns you Qantas Points. But did you know that the perks go far beyond just earning rewards? In fact, one of the standout benefits of being a Black member is access to our priority support line, designed to keep your business moving without interruption.

Priority Support: Jump to the Front of the Queue

Imagine you’re in the middle of a busy day. Customers are lined up, transactions are flowing, and suddenly your device has an issue. In these critical moments, you can’t afford to wait. That’s why Live Payments Black members have a special advantage: the priority support phone number, 1300 715 915.

This number connects you directly with our dedicated Live Payments Black support team, automatically pushing your call to the front of the queue. No waiting, no delays just fast, efficient help when you need it most.

When you received your device, it came with a little black card in the box, featuring this priority support number. Keep it handy because it’s your ticket to skipping the line and getting your issues resolved quickly, so you can get back to running your business smoothly.

Why Priority Support Matters

We know that any downtime with your payment device can mean lost sales and frustrated customers. That’s why Live Payments Black members are given priority, ensuring that urgent issues are addressed without delay.

Our dedicated relationship management team is always ready to pick up your call and resolve any issue as soon as it comes in. The goal is simple: faster resolutions, fewer disruptions, and a smoother experience for you and your customers.

Dedicated Relationship Management: Personalised, Proactive Support

One of the key advantages of being a Live Payments Black member is the dedicated relationship management team. Each member of this team is trained to understand your specific business needs and is highly knowledgeable about the Live Payments Black device. This expertise allows them to diagnose and resolve any issues quickly and efficiently.

With just one call to 1300 715 915, you’ll be connected with someone who knows your business inside and out, offering personalised support that’s tailored to your needs. Whether you’re dealing with technical issues or just need some advice on getting the most out of your device, you’ll be treated with a level of service that reflects your VIP status.

Beyond Support: Enjoy the Red-Carpet Treatment

At Live Payments, we believe that great service is about more than just resolving issues it’s about creating a premium experience. As a Live Payments Black member, you’ll enjoy red-carpet treatment every time you reach out to us. Whether it's about troubleshooting or enhancing your business experience, our team is here to help you every step of the way.

Contact Information

If you’re a Live Payments Black member and need assistance, don’t hesitate to take advantage of your exclusive priority support service.

• Priority Support: 1300 715 915
• General Support: 1300 780 788
• Email: help@livepayments.com
• Sign-up Page: Sign up for Live Payments

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