Should your card be lost or stolen, you should block your card immediately to stop any subsequent

transactions from being authorised. To block your card, log on to the Live Payments driver card app, go to

Additional Services and click on Block Card. Select OK to block your card.

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You will need to get a new card from your local Live Payments lounge. Any remaining balance from the

lost card will be transferred to your new card. Alternatively, you can call 1300 883 703 and organise a

replacement card.

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You will be liable for transactions made on a lost card prior to the card being blocked so it’s important to

act as soon as you realise your card is stolen or damaged.