LIVE PAYMENTS BILL PAYMENTS PTY LTD
TERMS AND CONDITIONS
Effective Date: 4 February 2025
These Terms and Conditions (“Terms”) set out the rights and obligations of users (“User,” “you,” or “your”) who access or use the services (“Services”) offered by Live Payments Bill Payments Pty Ltd (ACN 683 361 444) (“Live Payments,” “we,” “us,” or “our”). By registering for an account or otherwise using our Services, you agree to be bound by these Terms.
1. DEFINITIONS
ABN: Refers to an Australian Business Number.
Account: The personal or business account you create with us to access our Services.
American Express or Amex: American Express Australia Limited (ACN 108 952 085).
American Express Card: Any card or account access capability issued by Amex, its affiliates, or a third party authorized by Amex.
Approved Payment Method: A valid payment method we accept(e.g., credit card, debit card, charge card, or direct debit from a linked bank account), subject to eligibility and verification.
Business Day: A day other than a Saturday, Sunday, or a public holiday listed throughout Australia.
Eligible Payment: A payment made for business purposes to aNominated Payee using an Approved Payment Method. It excludes payments made to yourself, a related entity, payments that are not for business purposes, failed or cancelled payments, disputed or refunded payments, recalled payments, or payments subject to a chargeback request.
Invoice Amount: The amount you direct us to pay to a Nominated Payee in a Payment Instruction.
KYC Procedures: “Know Your Customer” and similar identification/verification procedures we undertake to comply with anti-money laundering or other legal obligations.
Nominated Payee: A payee you designate via a Payment Instruction to whom you instruct us to remit the Invoice Amount.
Payment Instruction: Your request—via our online platform or other approved channel—to process a payment to a Nominated Payee (which you must fund using an Approved Payment Method).
Prohibited Industry: An industry or category of business we do not support; the list may be updated from time to time on our website.
Prohibited Payment: Any payment not permitted under these Terms, including any payment that (a) is not for business purposes, (b) is directed to yourself or a closely related party, (c) involves a ProhibitedIndustry, or (d) is restricted by your Approved Payment Method.
Reward Program: Any third-party reward or loyalty program that may allow you to earn points or other benefits from using certain ApprovedPayment Methods or purchasing goods/services offered by Live Payments’ partners.
Services: The payment facilitation services we provide, including all related technology, websites, or applications, enabling you to schedule, initiate, and manage payments to third parties (i.e., NominatedPayees).
User: Any individual or entity that creates an Account or otherwise uses the Services.
Agreement: These Terms, together with any documents, policies, or agreements explicitly incorporated herein (e.g., our PrivacyPolicy).
2. ACCEPTANCE AND AMENDMENTS
2.1 Acceptance of Terms
By accessing or using our Services, you agree to theseTerms. If you do not accept these Terms, you must not use our Services.
2.2 Amendments
We may modify these Terms at any time by posting an updated version on our website or otherwise notifying you. The revised Terms become effective upon posting (or a later date specified in the notice). Continued use of the Services after such posting constitutes your acceptance of the changes.
3. CUSTOMER ELIGIBILITY
3.1 Account Requirements
To open and maintain a Live Payments Account (“Account”) and use our Services, you represent and warrant that you:
- Operate in Australia: You are either anAustralian resident or a business entity that is duly registered and located inAustralia;
- Have Legal Capacity: You have the full legal authority to enter into a binding contract;
- Hold a Current ABN: Unless we explicitly waive this requirement, you must hold a valid Australian Business Number (ABN);
- Use at Least One Approved Payment Method: You possess at least one Approved Payment Method that meets our acceptance criteria; and
- Entity Type or Age: You are either:
- A company incorporated in Australia;
- A partnership;
- An association (incorporated or unincorporated);or
- An individual who is at least 18 years of age.
3.2 Additional Checks and Discretion
We may request further evidence or documentation to verify your eligibility. In our sole discretion, we may refuse, suspend, or terminate your Account if you fail to meet these criteria or if we have reason to believe that providing you access to our Services poses a legal, financial, or reputational risk.
3.3 Refusal of Service
We may, at our sole discretion, refuse to register anAccount, accept any Payment Instruction, or provide Services to you (and are not required to provide a reason). We may impose transaction limits, restrict certain payment methods or Nominated Payees, or request additional verification if required by law or if deemed necessary to protect our interests.
3.4 Information and KYC Requests
You agree to comply with our KYC Procedures for yourself, any authorized payers, and any relevant Nominated Payees. We reserve the right to request additional information and documentation from you at any time, which you must provide within five (5) Business Days. If you do not provide the requested information, we may be unable to offer or continue our Services to you.
3.5 Additional KYC and AML/CTF Requirements
In addition to the identification and verification procedures referenced above, Live Payments may, at any time, implement further steps to meet its obligations under the Anti-Money Laundering andCounter-Terrorism Financing Act 2006 (Cth) (AML/CTF Laws). These steps may include:
- Suspension or Delay of Transactions: We may suspend or delay any Payment Instruction if you or any relevant Nominated Payee fail to provide requested information, or if we suspect the transaction may breach AML/CTF Laws.
- Account Freezing or Closure: If you do not respond to our KYC requests within five (5) Business Days, or if we identify activity that appears to violate AML/CTF Laws, we may restrict access to yourAccount, freeze certain transactions, or close your Account entirely without prior notice.
- Reporting Obligations: We may be required to report certain transactions to the Australian Transaction Reports and AnalysisCentre (AUSTRAC) or other authorities, without informing you, if we suspect a transaction is linked to money laundering, terrorism financing, or other illegal conduct.
- No Liability for Compliance Steps: You acknowledge that Live Payments is not responsible for any loss or delay you incur as a result of our good-faith compliance with AML/CTF Laws, including reporting or refusing, withholding, or blocking transactions as required bylaw.
3.6 Accuracy of Information
You warrant that all information provided to us is true, accurate, and up to date. You agree to promptly notify us if any of your details (including your Approved Payment Method) change. We may require you to confirm your bank account, credit card or charge card details (e.g., by verifying small deposit or charge amounts).
3.7 Security and Authorized Use
You must not use your Account in a fraudulent manner or for an illegal purpose, nor allow anyone else to do so. If we suspect fraud, unauthorized use, or breaches of these Terms, we may suspend or terminate yourAccount immediately.
4. REGISTRATION AND ACCOUNT SECURITY
4.1 Registration
When you register for an Account, you must provide all requested information accurately. We reserve the right to reject or cancel any registration if we suspect you have provided false or misleading information or other wise violate these Terms.
4.2 Account Security
You are responsible for maintaining the confidentiality of your login details. You must notify us immediately at help@livepayments.com of any unauthorized access to your Account. We are not liable for any loss or damage resulting from your failure to secure your login credentials.
5. DESCRIPTION OF SERVICES
5.1 Payment Facilitation
Live Payments provides an online platform that enables you to make Eligible Payments to Nominated Payees using an Approved Payment Method.We are not a bank, deposit-taking institution, or lender.
5.2 Business Purposes Only
Our Services and platform are intended for business-related payments. You must not use them to pay yourself, your subsidiary or related entity, your shareholders, directors, or any personal debts, unless explicitly permitted by us in writing.
5.3 Third-Party Providers
We may use third-party service providers, payment processors, or merchant facilities to process Payment Instructions. You acknowledge that such external service providers may have their own terms and conditions that you must comply with. We are not liable for any delays, errors, or service interruptions caused by third parties.
5.4 Prohibited Industries and Prohibited Payments
We maintain and may update a list of Prohibited Industries on our website. We may refuse to process any Payment Instruction related to aProhibited Industry or any Prohibited Payment. We also may reject or reverse any transaction if we suspect fraudulent activity, illegal use, or violation of these Terms.
5.5 No Fiduciary Capacity
All cleared funds received from you (or from your ApprovedPayment Method) are directed to the relevant Nominated Payee, minus applicableFees. We do not hold funds on your behalf in any trust or fiduciary capacity, except where mandated by law or for certain card programs.
5.6 Rewards & Incentives
From time to time, we may facilitate or allow your participation in a Reward Program. Your eligibility for such rewards is subject to the terms of the relevant card issuer or other program provider. We are not responsible for changes to or discontinuation of any Reward Program.
6. FEES AND CHARGES
6.1 Service Fees
You agree to pay all fees, surcharges, and charges associated with using our Services, which may include transaction fees, card surcharges, currency exchange fees, or other amounts. We will disclose the applicable fees before processing your payment (e.g., on the payment screen or invoice).
6.2 Payment of Fees
By submitting a Payment Instruction, you authorize us to charge your Approved Payment Method for the Invoice Amount plus all associatedFees and taxes. If we do not receive cleared funds, we will not process yourPayment Instruction.
6.3 Fee Changes
We may update our fee structure at any time. Notice of such changes will be posted on our website or sent to you via email. Continued use of our Services after the effective date of the new fees constitutes acceptance.
6.4 Tax Implications
You are responsible for determining and fulfilling your own tax obligations arising from your use of the Services. We do not provide tax advice.
7. PAYMENT INSTRUCTIONS
7.1 Submitting a Payment Instruction
To initiate a payment, you must provide the required details(e.g., Nominated Payee name, ABN, bank account/BSB or BPAY reference, theInvoice Amount, payment reference). By submitting a Payment Instruction, you confirm that you have authority to use the selected Approved Payment Method.
7.2 Sufficient Funds and Cleared Payments
You must ensure your Approved Payment Method has sufficient credit or funds to cover both the Invoice Amount and our Fees. We are not responsible for delays or failures where you lack sufficient credit or funds.
7.3 Processing Times
We ordinarily aim to process Payment Instructions within two(2) Business Days (“T+2”), upon receiving cleared funds. However, processing may be delayed due to factors outside our control, including weekends, public holidays, cut-off times, or third-party service disruptions. We are not liable for any late payment fees or penalties imposed by a Nominated Payee.
7.4 Accuracy of Instructions
You are solely responsible for ensuring the accuracy of thePayment Instruction. If you provide incorrect details (e.g., BSB/account number or invoice reference), we are not liable for any resulting loss. You indemnify us from any costs arising from errors you make when submitting PaymentInstructions.
7.5 Refusal or Postponement
We may refuse, postpone, or cancel a Payment Instruction for legal, compliance, or risk-related reasons, or if you are in breach of theseTerms. If we have already debited your Approved Payment Method and subsequently refuse a Payment Instruction, we will refund the Invoice Amount to the same payment source, less any applicable Fees, in our sole discretion.
7.6 No Guarantee
We do not guarantee that any Payment Instruction will be executed, accepted, or recorded. We assume no liability if a PaymentInstruction fails, is delayed, or is reversed, or if a Nominated Payee fails to receive or credit your payment.
8. CANCELLING OR REFUNDING PAYMENTS
8.1 Stopping or Reversing a Payment
You may request to cancel a Payment Instruction by emailing us at help@livepayments.com before 09:00 a.m. on the next Business Day after submitting the Payment Instruction. We will try to accommodate your request, but once funds have been disbursed to a Nominated Payee or initiated through our service providers, the transaction cannot always be stopped or reversed.
8.2 Refunds
If we refuse or cancel a Payment Instruction before disbursing funds, we will refund the Invoice Amount to your Approved PaymentMethod. Fees associated with a cancelled or reversed Payment Instruction are typically not refundable once charged, unless we determine otherwise in our sole discretion.
8.3 Post-Disbursement or Partial Refunds
If a Nominated Payee offers a partial refund or credit after your Payment Instruction has already been processed by Live Payments, it is your responsibility to coordinate directly with the Nominated Payee regarding that refund.
- Processing Returned Funds: If the NominatedPayee returns funds directly to us (rather than to you), we will use reasonable efforts to credit the same Approved Payment Method originally used, minus any applicable fees, within a reasonable timeframe. We do not guarantee the timing or success of such refunds and are not liable if the Nominated Payee fails to remit funds.
- No Obligation to Mediate: Live Payments is not obligated to mediate or resolve disputes regarding partial refunds. Any arrangement between you and the Nominated Payee about returning a portion of a payment is solely between those parties.
- Limitations: We may charge administrative fees or withhold a portion of returned funds if necessary to cover any costs, currency exchange differences, or third-party fees.
8.4 Disputes with Nominated Payees
If you have a dispute with a Nominated Payee regarding the underlying goods or services, you are solely responsible for resolving it. Once a payment is sent, we are not able to recover it unless the Nominated Payee agrees. We are not liable for any disputes or chargebacks arising between you and a Nominated Payee.
9. CHARGEBACKS AND REVERSALS
9.1 No Chargebacks
To the extent permitted by law, and subject to our agreements with banks, card issuers, merchant facility providers, or other relevant third parties, you agree not to seek or initiate a credit card, debit card or charge card chargeback or payment reversal for any payment you make through our Services. This includes any payment made to Live Payments in relation to a Payment Instruction you have authorized. If you attempt to initiate a chargeback or reversal contrary to this section, you remain fully liable for the original transaction amount and any related fees or costs incurred by Live Payments.
9.2 Liability and Recovery
Should a chargeback or reversal occur—whether initiated by you or your payment provider—you will be liable for the total amount of the transaction in dispute, plus any associated fees, costs, or expenses (the“Chargeback Amount”). We reserve the right to recover the Chargeback Amount by debiting your stored payment methods, offsetting any amounts owed to you, or pursuing other lawful remedies.
9.3 Contact Us First
If you believe a transaction is unauthorized or otherwise in error, you must contact us directly before pursuing any external dispute mechanism. We will investigate and, if appropriate, address the issue. However, no investigation or refund is guaranteed unless mandated by law or by the terms of our agreements with third-party financial institutions.
9.4 Excessive Chargebacks
If we determine, in our sole discretion, that your Account is associated with repeated or excessive chargebacks or reversals, we may impose additional requirements or transaction limits, suspend or terminate yourAccount, or take other actions we deem necessary to protect our interests and those of other users.
9.5 No Circumvention
You agree not to seek a credit card or charge card chargeback or payment reversal for any eligible, authorized payment made toLive Payments. If there is a genuine dispute, you must contact us first. We will review and assist if possible, but we cannot guarantee any outcome with third-party issuers or networks.
10 PROHIBITED ACTIVITIES
You must not use our Services or the Live Payments platform to:
- Engage in any unlawful activities, including money laundering or terrorist financing.
- Pay or receive funds on behalf of persons or entities involved in Prohibited Industries.
- Pay yourself, your subsidiaries, related entities, or close associates.
- Provide false or misleading information in anyPayment Instruction.
- Use an Approved Payment Method without proper authority or in breach of its terms.
- Engage in any activity that violates applicable laws or that may harm our reputation, security, or operations.
We may suspend or terminate your Account immediately if we suspect you are engaging in any prohibited activity or if you breach theseTerms.
11 LIABILITY & DISCLAIMERS
11.1 Service “As Is”
To the maximum extent permitted by law, our Services are provided on an “as is” and “as available” basis. We make no warranties that theServices will be uninterrupted, error-free, or secure at all times.
11.2 No Liability for Third Parties
We are not responsible for the actions, errors, or omissions of third parties (including Nominated Payees, financial institutions, payment networks, or card issuers). We do not guarantee that a Nominated Payee will accept or properly credit your payment.
11.3 Limitation of Liability
11.3(a) Indirect, Incidental, and Consequential Damages
To the maximum extent permitted by law, Live Payments is not liable for any indirect, incidental, consequential, special, punitive, or exemplary damages of any kind (including but not limited to loss of profits, data, business, revenue, goodwill, or anticipated savings), whether such liability arises in contract, tort (including negligence), equity, statute, or otherwise.
11.3(b) No Liability for Third Parties or External Events
Live Payments is not responsible or liable for the acts, omissions, delays, or failures of any third-party payment network, financial institution, merchant facility, or other external service provider. We are also not liable for any failures or delays arising from events beyond our reasonable control (including force majeure events such as natural disasters, government actions, or widespread internet outages).
11.3(c) Disclaimer of Warranties
Except as expressly stated in these Terms or as required bylaw, Live Payments disclaims all representations, conditions, and warranties, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or completely secure.
11.3(d) Non-Excludable Rights
Nothing in these Terms is intended to exclude, restrict, or modify any consumer guarantees or other non-excludable rights you may have under the Australian Consumer Law or other applicable legislation. If we are liable for a breach of such non-excludable rights, our liability is limited to any one or more of the following (at our option):
- the resupply of the Services;
- the payment of the cost of having the Services resupplied; or
- any other remedy to the extent required by applicable law.
11.4 Australian Consumer Law
Nothing in these Terms is intended to exclude, restrict, or modify any rights you may have under the Australian Consumer Law or any other applicable legislation which may not be excluded or restricted by law.
11.5 No Guarantee & Force Majeure
We do not guarantee that our website, platform, or Services will always be available, error-free, or secure. We may experience interruptions due to maintenance, outages, Force Majeure events (e.g., natural disasters, government actions, network failures), or other reasons outside our control. We are not liable for any failure or delay in performance caused by circumstances beyond our reasonable control.
- Obligations Suspended: If a Force Majeure Event occurs, our obligations under these Terms (other than payment obligations incurred before or unrelated to the Force Majeure Event) will be suspended for the duration of the event. We will make reasonable efforts to notify you of any material suspension of our Services.
12 MITIGATION EFFORTS
We will use reasonable endeavours to mitigate the effects of a Force Majeure Event and resume normal operations as soon as it is practical and lawful to do so. However, Live Payments is not responsible for any losses you may incur as a result of such interruptions or delays in service.
13 INDEMNITY
You agree to indemnify and hold harmless Live Payments, its directors, officers, employees, contractors and agents (collectively,“Indemnitees”) against all losses, damages, liabilities, costs, or expenses(including reasonable legal fees) arising out of or in connection with:
- Your breach of these Terms;
- Any misuse or unauthorized use of the Services;
- Any incorrect or fraudulent information you provide;
- Any chargeback, reversal, or failure to receive cleared funds;
- Any chargeback or reversal initiated by your payment provider in relation to a Payment Instruction;
- Any failure of cleared funds, including insufficient funds in your Approved Payment Method or any payment subsequently rejected, invalidated, or reversed;
- Any fines, penalties, or other amounts imposed by financial institutions, card networks, or other third parties arising out of such chargebacks, reversals, or funding failures; or
- Any claim, dispute, or investigation related to the events above.
You further agree:
- To reimburse us for any fees or costs we incur in recovering amounts owed under this indemnity (including debt collection or court fees);
- That our right to indemnification is not dependent on us first pursuing remedies against any other party;
- That these obligations survive the termination or suspension of your Account and/or cessation of your use of the Services;
- To cooperate with us and any relevant third party (e.g., card issuers, payment networks) in investigating or disputing any chargeback, reversal, or related action; and
- Your violation of any applicable law or third-party rights.
14 CONFIDENTIALITY AND PRIVACY
14.1 Privacy Policy
Our collection, use, disclosure, and storage of personal information are governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Services, you acknowledge that you have reviewed and accept our Privacy Policy, including any updates we may make from time to time.
14.2 Australian Privacy Principles
We comply with the Privacy Act 1988 (Cth) and the AustralianPrivacy Principles in relation to the handling of your personal information.Where required by law, we will provide notice or obtain your consent for specific processing activities.
14.3 Types of Information Collected
The personal information we may collect includes (but is not limited to):
- Contact details (e.g., name, email address, phone number, mailing address);
- Identification data (e.g., date of birth, identification documents) for KYC and AML/CTF compliance;
- Financial information (e.g., bank account details, card details) to facilitate payments;
- Transactional data (e.g., payment history, account preferences); and
- Any additional information you provide to us or authorize us to access (e.g., through account linking or customer support inquiries).
14.4 Purposes of Collection
We collect and use your personal information primarily to:
- Provide, maintain, and improve our Services;
- Verify your identity and comply with applicable regulations (e.g., AML/CTF requirements);
- Process transactions and Payment Instructions;
- Communicate with you regarding your Account, updates to the Services, or policy changes;
- Respond to your inquiries or support requests;
- Detect and prevent fraud, suspicious transactions, or other unlawful activities; and
- Carry out internal reporting, analytics, and compliance audits.
14.5 Disclosure of Personal Information
We may disclose your personal information to:
- Financial institutions and payment networks(e.g., card issuers, card schemes, payment networks, banks) to facilitate transactions;
- Third-party service providers who assist us in delivering the Services (e.g., hosting providers, payment processors, KYC vendors);
- Regulatory bodies, law enforcement agencies, or other authorities if we are required to do so by law or if we believe it is necessary to protect our rights, property, or safety;
- Third parties involved in a corporate transaction, such as a merger, acquisition, or asset sale, if personal information is transferred as part of that transaction; and
- Any other party with your consent or at your direction, as outlined in our Privacy Policy.
14.6 Security Measures
We implement reasonable technical, administrative, andp hysical safeguards to protect your personal information from unauthorized access, use, modification, or disclosure. However, no data transmission over the internet or electronic storage method is entirely secure, and we cannot guarantee absolute security.
14.7 Overseas Transfers
In some cases, we may need to transfer your personal information outside of Australia (e.g., if a third-party service provider or data storage centre is located overseas). Where such transfers occur, we will take reasonable steps to ensure that any recipient provides a level of protection comparable to the requirements of the Australian Privacy Principles.
14.8 Access, Correction, and Complaints
You may request access to, or correction of, the personal information we hold about you by contacting us in accordance with our PrivacyPolicy. If you wish to make a complaint about our handling of your personal information, please refer to the complaints process outlined in our PrivacyPolicy or contact us directly. We will endeavour to address your concerns promptly and in accordance with applicable regulations.
14.9 Updates to Privacy Policy
We may periodically update our Privacy Policy to reflect changes in our practices, legal requirements, or other factors. The most current version will be available on our website, and we will provide notice of material changes where required by law.
14.10 Data Retention
We retain personal information for as long as it is needed to provide our Services to you, or as required to comply with legal and regulatory obligations (including record-keeping under AML/CTF laws), which ever is longer. Generally, this may be for a minimum of seven (7) years after your last transaction or Account closure, unless a longer retention period is required or permitted by law. After this period, or when the data is no longer necessary, we will securely delete, destroy, or de-identify your personal information in accordance with our internal policies and any applicable legal or regulatory requirements.
15 INTELLECTUAL PROPERTY
15.1 Ownership
Live Payments (or its licensors) retains all rights, title, and interest in and to the Services, our website, and related intellectual property. You do not obtain any license or interest in our intellectual property except as needed to use the Services for legitimate business payments under these Terms.
15.2 User Content
If you submit feedback or suggestions, you grant us a worldwide, perpetual, irrevocable, royalty-free, sub licensable right to use, reproduce, and modify such feedback in any media for any purpose.
16 TERMINATION
16.1 Termination by You
You may terminate your Account at any time by providing written notice to Live Payments. We will cease providing Services upon receiving your notice, subject to completing any pending Payment Instructions.
16.2 Termination by Us
We may suspend or terminate your Account or access to theServices immediately if:
- You breach these Terms or any law/regulation;
- We suspect fraudulent or illegal activity;
- We detect suspicious transactions or repeated chargebacks;
- We determine it necessary for security, legal, or compliance reasons.
16.3 Suspension and ImmediateTermination
We may, at any time and without prior notice, suspend or terminate your Account, your access to the Services, or any Payment Instruction if we reasonably believe that:
- You have breached these Terms or any applicable law or regulation;
- Your Account has been compromised, hacked, or otherwise used for unauthorized or criminal activity;
- Continuing to provide the Services poses a legal, financial, or reputational risk to us; or
- It is necessary for us to comply with our legal obligations (including AML/CTF requirements) or to protect our legitimate business interests.
Effect of Suspension: During a suspension, we may immediately cancel all pending Payment Instructions associated with yourAccount.
- You will not be able to initiate new PaymentInstructions, and we may prevent access to all or part of our Services until the issue leading to suspension is resolved to our satisfaction.
Cleared Funds: If we hold any cleared funds on your behalf at the time of suspension or termination (for instance, relating to uncompletedPayment Instructions), we will return those funds to the original payment source (e.g., your Valid Card or Bank Account) minus any applicable Fees incurred up to that point. We are not responsible for any delays or losses arising from returning funds to an account with inaccurate or outdated details that you have provided.
Ongoing Fee Obligations: Suspension or termination under this clause does not affect any obligation you have to pay Fees or other amounts owed for Services already performed. Any outstanding amounts remain due and payable immediately upon suspension or termination.
No Liability for Enforcement: We are not liable for any loss or damage you may incur as a result of the suspension or termination of yourAccount under this clause, provided we act in good faith and in accordance with these Terms and any applicable laws.
17 GENERAL PROVISIONS
17.1 Governing Law
These Terms are governed by the laws of New South Wales,Australia. Any disputes arising out of or relating to these Terms or theServices are subject to the exclusive jurisdiction of the courts of New SouthWales.
17.2 Entire Agreement
These Terms (together with any incorporated policies or documents) represent the entire agreement between you and Live Payments regarding the Services. They supersede any prior or contemporaneous understandings.
17.3 No Waiver
Our failure to enforce any right or provision does not waive that right or provision.
17.4 Severability
If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full force and effect.
17.5 Assignment
You may not assign or transfer any rights under these Terms without our prior written consent. We may assign or transfer our rights under these Terms at our discretion without restriction.
17.6 Notices
We may provide notices or communications electronically(e.g., by email or posting on our website). You agree such electronic notices satisfy any legal requirement that they be in writing.
17.7 Contact Us
If you have questions about these Terms or our Services, please contact:
Live Payments Bill Payments Pty Ltd
Email: help@livepayments.com
Phone: 1300 780 788
